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MCS Noise Assessments
Are you installing a domestic air source heat pump and struggling with the MCS calculations? Let our team guide you through the process.
Domestic ASHP Assessments | Clear, Concise & Compliant










Expert acoustic consultancy, delivered across the UK.
Simple, fast & fully managed
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What our clients have to say
“I plucked this company out of the air and I am so glad I did. Jaime has been most helpful and produced a report within a short time scale. The service has been first class and I have absolutely no hesitation in recommending NOVA acoustics.”
– Arnot Wilson
“We commissioned NOVA to conduct a sound test at our new house. From the get go Adam was incredibly helpful and knowledgeable. It is rare to meet professionals like that, who also go above and beyond to help and guide you through the process.”
– Na’ama Zisser
“The engineer who conducted the testing was friendly, professional and incredibly thorough. Overall I would say that NOVA provided an outstanding service from start to finish and I would not hesitate to recommend them.”
– Joe Bentley
“Really pleased with the service received from NOVA Acoustics on a recent noise risk assessment of our production room. The engineer Tom was great throughout and the report was clear and has made managing our noise control measures simple and effective.”
– Daniel Pontin
“NOVA Acoustics have been beyond helpful. Super speedy response and excellent communication. The noise impact assessment has been completed at a very fair price, and I’m really happy I chose NOVA Acoustics for the job.”
– Kelly Creates
“I used NOVA for acoustic reports for a project I’m working on converting retail units to residential, they was prompt, informative and well priced. I wouldn’t hesitate to use them again.”
– Peter Goldthorpe
“We have used NOVA Acoustics for a sound testing for installation of a new floor. Tom the engineer was very thorough, prompt and professional.”
– Anna Jóga
“Ryan and his team were very professional, installing monitoring equipment regarding a proposed planning application. We can definitely recommend NOVA Acoustics Ltd.”
– Pauline Whittle
HOW WE SUPPORT YOU
Planning Ready Report
Fully Compliant
Clear Conclusions
Mitigation Advice
Jargon Free & Clear
Planning Approval Secured
Who We Work With
House Builders
Property Developers
Architects & Contractors
Homeowners
Project Managers
Housing Associations
Trade accounts with preferential pricing.
Local expertise. Nationwide reach.
- Fast site attendance and flexible scheduling.
- Clear, concise, jargon-free reporting.
- Rapid 24-hour response times.
- Local knowledge backed by nationwide coverage and support.
Experienced specialists. Nationwide support.
Why choose NOVA Acoustics?
- Extensive planning experience across all sectors.
- Institute of Acoustics qualified consultants.
- Nationwide coverage with local expertise.
- Practical advice focused on securing approvals.
What This Service Covers
Escalation to a full BS4142:2014 noise impact assessment where required
How an MCS 020 Noise Assessment Works
Before an air source heat pump can be installed under permitted development rights, the proposed installation needs to demonstrate compliance with the MCS 020 noise calculation procedure. The process works through a small number of clear stages.
First, we gather the details of the proposed installation, including the manufacturer’s sound power level data for the unit, its proposed location, and its distance to the boundary of the nearest neighbouring property. Second, we run the MCS 020 desktop calculation, which determines the predicted noise level at the assessment point against the permitted development noise limit. Third, we provide a clear pass or fail result, along with a written record of the calculation suitable for submission to your local authority if requested.
Where the calculation shows a fail, we don’t stop there. We work through the mitigation options set out in the MCS 020 guidance to find a route to compliance that fits your project and budget.
Frequently Asked Questions
What If My Installation Doesn't Pass MCS 020?
A failed MCS 020 calculation is common and rarely means the end of the project. The most frequent reasons an installation doesn’t meet the noise limit on first calculation include the unit being positioned too close to a neighbouring boundary, the selected heat pump model having a higher sound power output than the space allows for, or there being no barrier or screening between the unit and the nearest receptor.
Once we know why an installation doesn’t pass, we can usually identify a workable solution. This might involve relocating the unit to a position further from the boundary, selecting a quieter model with a lower sound power level, or introducing acoustic screening or an enclosure around the unit. In many cases, a combination of small adjustments is enough to bring the installation within the MCS 020 limit without significant cost or disruption to the project.
If none of these options bring the installation into compliance, the next step is a full noise impact assessment in accordance with BS4142:2014, which allows for a more detailed, site-specific assessment than the MCS 020 desktop method.
Who Needs an MCS 020 Assessment?
MCS 020 noise assessments are most commonly needed by:
- Homeowners installing a domestic air source heat pump under permitted development, who need to confirm compliance before installation begins
- MCS-certified installers and contractors who want a second opinion on a borderline calculation, or who would prefer to hand the calculation over to a specialist
- Developers and self-builders incorporating air source heat pumps into new dwellings, where multiple units and tighter site boundaries can make compliance more complex
- Architects and designers specifying heat pump locations at an early design stage, where an MCS 020 check can avoid costly repositioning later
Where We Provide MCS Noise Assessments
We provide MCS 020 noise assessments for domestic air source heat pump installations across our regional offices, including Leeds, Manchester, London, Birmingham, Nottingham, Liverpool, Cambridge, Newcastle, Sheffield, Bristol, and Hull.
What is an MCS 020 noise assessment and do I need one?
How much does an MCS noise assessment cost?
What information do I need to provide for an MCS 020 calculation?
What happens if my heat pump fails the MCS 020 assessment?
A failed calculation isn’t the end of the road. We’ll talk you through the mitigation options set out in the MCS 020 guidance, which typically include relocating the unit further from the boundary, selecting a quieter model, or adding acoustic screening. In most cases, one of these options brings the installation within the required limit. If not, we can move on to a full BS4142:2014 assessment.
Can I install an air source heat pump without an MCS noise assessment?
What's the difference between an MCS 020 assessment and a BS4142 noise impact assessment?
MCS 020 is a desktop calculation method specifically designed for domestic air source heat pumps under permitted development, using standardised inputs and a fixed noise limit. BS4142:2014 is a more detailed, site-specific noise impact assessment methodology used for a much wider range of fixed plant and industrial noise sources, and typically involves on-site measurement of background sound levels. If an installation can’t achieve MCS 020 compliance, a BS4142 assessment provides a more thorough route to demonstrating acceptability.
How long does an MCS noise assessment take?
Do all UK local authorities require MCS 020 compliance for permitted development heat pump installations?
Recent Projects
Acoustic Consultancy and Design for Breeam HEA05 and POL05.
Reverberation Testing, Consultancy, Design and Installation of Acoustic Panelling.
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